MAC GLOBAL PROTECT OPERATION. Launch the GlobalProtect app by clicking the GP icon (top right corner of the task bar). The panel will open. Set the portal address to ouvpn.ou.edu and select Connect. Once the GlobalProtect client connects to the portal it will prompt for your username and password. Disable the GlobalProtect app. Launch the GlobalProtect app by clicking the GlobalProtect system tray icon. The status panel opens. Click the settings icon to open the settings menu.
- Run the initial.pkg file the was used to do the install. This can be downloaded from the GlobalProtect Portal page. Select Continue on the Introduction page. Destination Select - Click 'Install for all users of this computer' - Continue; Uncheck 'GlobalProtect', then check 'Uninstall GlobalProtect' - Continue; Click 'Install' owner: sspringer.
- GlobalProtect for iOS connects to a GlobalProtect gateway on a Palo Alto Networks next-generation firewall to allow mobile users to benefit from enterprise security protection. Enterprise administrator can configure the same app to connect in either Always-On VPN, Remote Access VPN or Per App VPN mode.
Download Globalprotect App Windows
ResolutionIssue
The disable option in the GlobalProtect client is greyed out because the client cannot be disabled.
Resolution
The disable option will be greyed out/not available if on-demand option is checked in the portal configuration in the firewall. In on-demand mode, the user has the ability to connect and disconnect whenever required. So the client is automatically disabled by clicking on disconnect.
Make sure to check the option single sign-on to use the option 'disable'. Refer to the screenshot below.
owner: mvenkatesan
Attachments
Symptom
Where can I find the most current user guide documentation for GloblProtect App for Windows and Mac?
Environment
GlobalProtect App for Windows and Mac
Cause
These two documents provide customizable step-by-step procedures for downloading, installing, and using the GlobalProtect app. Separate documents exist for Mac users and Windows users. Each document—written in Microsoft Word for easy editing—highlights areas of the document you may want to customize for your end users depending on your unique portal client configuration and gateway setup
Resolution
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